Customer service

Our customer service levels are without doubt the most important aspect of this whole operation. Our aim put very simply is to provide you with the best service levels that can be experienced within the Channel Islands. 

We have looked to explain on various pages what those levels involve and we eagerly await feedback and communication relating to your MyPad experience. Please keep in touch.

You can contact us through any of the following:

We are available on line via info@mypadci.com 24 hours a day, 7 days a week.

Our customer service line is available in Jersey 01534 510742 or Guernsey 01481 521742 and we operate 9am – 5pm weekdays, however, if the line is engaged you may be transferred or requested to leave a message.