Price pledge

All of our products are sourced from carefully chosen and highly respected manufacturers who share our commitment to product quality, durability and value for money. Consequently, every one of our products is endorsed by a Price Pledge Guarantee.

We believe that all our products offer excellent value for money and that our prices are among the lowest you will find either online or in traditional retail outlets.

However, if while researching your purchase you find an item cheaper elsewhere then we will match the price provided in our opinion, the following conditions are met: 

  • The two items must be identical.
  • The price must be inclusive of GST ( Jersey only )  and any additional charges e.g. delivery.
  • The item must be brand new and not reconditioned, end of line or returned stock.
  • This must be the normal price of the item i.e. it is not in a sale or on special offer.
  • The alternative item must currently be available.

Price promise only applies to goods available in the Channel Islands.

You must provide sufficient information to enable us to verify the price ourselves e.g. a link to the product page on the relevant website showing the product price and delivery charge.

For more information contact and one of our team will get back to you ASAP.

Please note that we reserve the right not to uphold the price promise if circumstances beyond our control have been applied.The price promise will not be applied retrospectively to orders already placed. 

If you need to get in touch…

In the unlikely event that you experience an issue with your purchase or this policy, before it’s delivered please contact:

For any concerns after 7 days of delivery or installation, our sales support team can be contacted on JERSEY 01534 510742 or GUERNSEY 01481 521742.